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Workplace Civility Training & Certification

Hard Hat Training courses meet all training requirements set by OSHA or CSA.

We Offer Three Differnt Types of Safety Trainings

Our OSHA-compliant certification courses are updated to reflect the most recent changes made to safety standards. Whether you want a certification in as little as two hours with our online training or a more robust, customizable option like you get with our DIY training kits or on-site training, we can help you get the training you want in the way you want it and at a price you can afford.

Online Training

Online is for those who prefer self-paced training from any location or for employers who need to assign and monitor employee training progress and exam scores.
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Training Kits

The training kit is for those who want the freedom of doing the training themselves. It is an OSHA Competent Presentation the you can present yourself to a group of trainees.
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Train the Trainer

Train the trainer courses are online and meant to certify a individual to use the training kit to train others. The kit is included with the train the trainer online course for no additional cost.
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Onsite Training

Onsite training is for companies looking for hands on training on your own equipment at your location. We come to you (from Rexburg, Idaho) so travel expenses are included, because of this onsite training is best for groups of at least 5-10+ trainees.
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What's in the Training Course?

Our Civility in the Workplace training course discusses topics including respect, harassment, bullying, workplace culture, recourse, and more.

This presentation includes intermittent practice quiz questions to prepare for the final written exam included with the course. In addition to the written exam, this course also includes a checklist for employers to use when administering a practical exam as required by OSHA.

Though you will still need to familiarize yourself with all other applicable federal, state, and local standards, this training encompasses the following laws and regulations:

Certification Standards

U.S. Standards

  • Civil Rights Act, Title VII SEC. 2000e-2.703
  • Section 5(a)(1) General Duty Clause
  • Americans with Disabilities Act
  • OSHA Act of 1970 Section 11(c)
  • Title 29 Parts 1604-1606
  • The Age Discrimination in Employment Act of 1967

    • Canada Standards

  • Canadian Human Rights Act Part 3(1)
  • Canadian Human Rights Act Part 14
  • Canadian Multiculturalism Act

    • Train the Trainer Certification

    The train the trainer option is used to certify a trainer to teach others using the included training kit. It incorporates the online course with an additional train the trainer module, as well as the training kit. This option results in an OSHA compliant lifetime trainer certification from Hard Hat Training. This certification is not company-specific, meaning you can take it with you should you change employers.

    Why Do I Need Safety Training?

    While OSHA doesn’t have a specific standards for workplace civility, harassment, or discrimination. However, under the General Duty Clause, Section 5(a)(1) of the Occupational Safety and Health Act (OSHA) of 1970, employers are required to provide a workplace that "is free from recognizable hazards that are causing or likely to cause death or serious harm to employees."

    This means employers have a legal and ethical obligation to promote a work environment that is free from discrimination and aggressive behaviors in any form. You and your coworkers have the right to work in an atmosphere that promotes the safety, equality, and well-being of all.

    Stay Informed On All Things

    Did You Know?

    45% of all harassment complaints to the EEOC allege harassment on the basis of gender.

    The EEOC recovers an estimated $164.5 million each year for harassment charges.

    About 300 workplace suicides occur every year.

    Browse Our Other Available Trainings

    Workplace Civility Frequently Asked Questions

    Why should we provide civility training at our company?

    Incivility impairs productivity, decreases motivation, and disrupts employees’ cognitive abilities and overall wellbeing. Even just witnessing incivility in the workplace can negatively impact a worker’s performance and creativity. In short, happier employees are more productive employees.

    How can I make my workplace more civil?

    Use good manners and be polite. Strive to understand your coworkers or those around you. Keep a positive attitude; don’t allow your job or life in general make you jaded. Find common ground with your coworkers; make an effort to find three things you have in common with each one.

    What is civility?

    Simply put, civility means being polite and courteous. If you want to take it a little further, it is learning and utilizing healthy communication techniques and treating others not only how you would like to be treated but as THEY would like to be treated.

    My trainee scored 80% on the exam. Did he pass or fail?

    Contrary to popular belief, OSHA does not dictate what a passing score entails. That is ultimately up to the employer whose responsibility it is to certify, or authorize, their employee to operate a boom truck. If you want to pass him at 80%, fine. But what if a question or two among the 20% missed could lead to an accident or death? Is it worth it? Our recommendation is that you always go over any missed questions with your trainees—even if they just missed one. Once they understand the principle missed, have them write their initials by the correct answer. That way, you are protecting them and those around them from potential accidents in the future.

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    "Stop training the hard way. Do it the Hard Hat Training way instead!"
    — Arthur Lee, CEO