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Online Training FAQs

What does each online course cover?

Every course varies slightly, but generally speaking, each heavy machinery course covers the following:

  • Overview of the course/introduction to the equipment
  • Anatomy, including pre-shift inspections
  • Stability principles
  • Common hazards and how to eliminate or mitigate them
  • Accident profiles
  • Safe operations
  • Rigging and hand signals (for crane courses only)

Our awareness courses generally cover these topics:

  • Overview of the course/Introduction to the hazard
  • Controls
  • Safe operations
  • Accident Profiles

How long is the course?

Learners can go at their own pace, but in general each class (including the exam) takes anywhere from 2 to 2.5 hours, unless otherwise noted. We recommend planning for two or more, so you don’t end up rushing through the exam.

Are these courses OSHA-Compliant

All our courses are built and updated by our experts using OSHA and ANSI guidelines. This means they follow the best practices and safety principles put forth by OSHA and other regulatory or safety bodies.

Take note that it is not possible to cover every code for every situation or hazard across every industry. Our online courses are merely tools trainers and employers can use to increase their knowledge and more effectively train and/or certify their crew.

What does it mean to be OSHA-Compliant?

Remember, just because a course or program is OSHA-compliant it does not necessarily mean a company as a whole will be compliant or avoid citation if they were to be audited by OSHA. There is so much more that goes into collective company compliance with OSHA. For example, employees must be observed applying in the field what they learned in the classroom. This observation or evaluation should be done by trainers, supervisors, or other designated competent persons. For ultimate compliance, trainers or employers should be completing tasks such as:

  • Addressing any gaps in the training with your crew
  • Discussing work- or site-specific hazards
  • Safety principles specific to your work situation
  • Creating and enforcing written safety programs
  • Providing training
  • Performing regular inspections and risk assessments.

Does this course certify or qualify me?

There is a lot of confusion among operators and even employers about what it means to be certified or qualified. Simply put, no, a course does not certify anyone, only an employer does. It is the employer’s responsibility to make sure an employee is properly trained; that means it is also their responsibility to say when the employee is “certified,” “qualified,” or “competent.” Our eLearning courses are just a tool to help them in doing so.

Will this certification help me get a job?

This will depend on the employer (see “Does this Course Certify Me?”). Remember, it is the employer’s responsibility to see that you are trained; if there is ever an accident, it is they who will have to prove to OSHA that they trained you sufficiently. While some smaller businesses may simply accept your certificate and a copy of your test, more often than not you will be required to go through their own training program. This is their right have you do so. It is their further responsibility to train you in accordance with the job, site, equipment, etc.

That being, we have fielded many calls from potential employers who wanted to learn more about the classroom portion of the training we offer. After hearing our explanation, they accepted the online class as satisfying the classroom portion of the required training and proceeded to do their own practical.

Are eLearning courses kept up to date with OSHA Standards?

Our online courses are regularly audited and updated to ensure they remain compliant with the latest standards and regulations. However, if you purchase any of our online courses outright, it is your responsibility to update the courses in accordance with the new/updated standard.

How long is the training good for?

OSHA standards dictate that safety certification be completed at least once every three years. Since no online course can provide “certification,” these courses will combine with your onsite practical training to fulfill OSHA’s requirements for up to three years. Having said that, refresher training is required sooner if an employee:

  • Changes worksites or jobs
  • Is asked to operate a different type of the equipment
  • Is involved in a near-miss or accident
  • Is observed operating the machine in a dangerous manner

How do I get my certificate?

Once you have completed the course and passed the exam, you will have immediate electronic access to your test, a full-sized certificate, and a checklist you can use for the practical hand-on portion of the training. Simply print the certificate off for your recordkeeping needs.

How many people can use this course?

When a course is assigned to an employee, only that employee can take the course. There are many reasons for this, but most importantly the course is designed to train that one employee, in accordance with OSHA regulations. Also, there is a final written exam at the end that will be linked to the trainee assigned. OSHA requires proof of training and if multiple people were to sit in on that one course, they would not get credit for taking it.

Can I play the course for several employees at the same time?

Again, having a group of employees taking the same course and exam does not give them the proof of training OSHA requires (a certificate). That being said, we do offer a group training option with our eLearning courses. Please contact us for more information on how to set that up.

Can I customize the course?

Your company’s learning portal can be completely customized for your employees including colors and logo. Additionally, if you purchase our courses outright to be used on your own company LMS (learning management system), you also get the right to rebuild them and customize them to meet your own needs. If you have iSpring, which we use to build our courses, customization is even easier.

Are SCORM/API options available for use on our own company LMS?

All our online courses are designed to be SCORM-compatible and can be easily uploaded to your company’s current SCORM-friendly LMS. You can license their use annually or purchase them outright. Licensing or purchasing them outright does not, however, give you the right to resell or distribute our courses to parties other than those whom you are training.

If we purchase the course for our LMS or buy a license, can you customize them for use?

We are happy to customize any of our eLearning courses to suit our customers’ needs. Pricing depends on the extent of customization requested. Please contact us for a quote.

Can I resell these courses?

We do have resale options available. Please contact us regarding resale opportunities.

DIY Training Kits FAQs

WHAT IS INCLUDED IN A DIY KIT?

Each safety training kit differs slightly. Generally speaking, they consist of (but are not limited to) the following materials:

  • The main PowerPoint presentation
  • A quick-reference guide
  • Pertinent standards and regulations
  • Written exams with answer keys
  • Practical evaluation checklist
  • Pre-shift inspection booklets
  • Classroom forms for proper recordkeeping
  • Safe operation posters
  • Full-sized certificates and wallet card templates

ARE KITS OSHA-COMPLIANT?

All our courses are built and updated by our experts using OSHA and ANSI guidelines. This means they follow the best practices and safety principles put forth by OSHA and other regulatory or safety bodies.

Take note that it is not possible to cover every code for every situation or hazard across every industry. Our online courses are merely tools trainers and employers can use to increase their knowledge and more effectively train and/or certify their crew.

WHAT DOES IT MEANS TO BE OSHA-COMPLIANT?

Remember, just because a course or program is OSHA-compliant it does not necessarily mean a company as a whole will be compliant or avoid citation if they were to be audited by OSHA. There is so much more that goes into collective company compliance with OSHA. For example, employees must be observed applying in the field what they learned in the classroom. This observation or evaluation should be done by trainers, supervisors, or other designated competent persons. For ultimate compliance, trainers or employers should be completing tasks such as:

  • Addressing any gaps in the training with your crew
  • Discussing work- or site-specific hazards
  • Safety principles specific to your work situation
  • Creating and enforcing written safety programs
  • Providing training
  • Performing regular inspections and risk assessments.

HOW DO I GET MY CERTIFICATE?

A full-sized certificate and wallet card template are included in your kit. Simply fill out your employees’ names and print for your record-keeping needs. These can be customized with your company name, logo, etc. That being said, you cannot alter the certificate to reflect a course topic other than the one covered in the kit and accordingly noted on the certificate.

DO KITS EXPIRE?

Our kits are completely reusable for as long as you wish to use them unless there is a change in the standards. In general, certificates have an expiration date set for three years from the date training is completed. There are some exceptions to this (e.g., blood-borne pathogens, among others). Keep track of these expiration dates and retrain as needed.

WHAT IF STANDARDS CHANGE?

Again, it is your responsibility as an employer to ensure your workforce is compliant with all federal, state or provincial, and local laws and regulations. If standards do change in the future—as they most certainly will—it is your responsibility as an employer to update your existing kit. If the changes are substantial, we would be happy to offer a discount for existing customers who simply want to re-purchase the kit.

CAN I CUSTOMIZE THE SAFETY TRAINING MATERIALS?

Our kits are completely customizable, so you can change them to meet your company’s needs. For example, you may add your company logo to the PowerPoint and other documents or add information to the course itself. You can even change the colors and layout; it is yours to use as needed. You may also use the training presentation and printed materials as often as needed, for as long as you own the kit.

HOW DO I CUSTOMIZE THE TRAINING MATERIALS?

Because the training materials are created in editable documents (Word, Excel, PowerPoint), customization is as easy as highlighting the area of desired change and deleting, re-wording, or adding content. If you need help customizing the materials, simply reach out to our Customer Success team; they will be happy to guide you through the process.

CAN I MAKE COPIES OF THE KIT?

We encourage our customers to keep a backup copy of the kit on a CD or USB to protect their investment in their employees’ safety. That being said, our end user license agreement, which automatically goes into effect upon the purchase of any kit, prohibits in any form the sharing or reproduction of the kit or any of its components.

Per this same agreement, we require one kit per trainer or training location. For example, if you are a trainer employed to travel from location to location, there is no need to purchase additional kits for those locations at which you will train. Likewise, if your company buys the kit to be used exclusively at a certain location, then as long as the kit stays there for training purposes, multiple in-house trainers can use it.

If, however, you purchase a kit to train at your corporate headquarters and then want to make a copy or send the files (or any parts of them) to a trainer at a different location, this would be in breach of the agreement; additional kits would need to be purchased. In the event you do need to purchase additional kits, we would be happy to offer tiered pricing to make it more cost-effective.

We recognize that every situation varies slightly, so if you have any questions, don’t hesitate to contact us.

CAN I POST THE TRAINING COURSE OR OTHER MATERIALS ONLINE?

Again, purchased kits are only meant to be used in-house in a physical classroom setting. If your company needs to train multiple employees located in various locations, you may want to consider using our online training classes as an easy and cost-effective way to train them all.

The training presentation and supporting materials can be posted online, but only with a special broadcast license and for the purpose of training employees scattered across various locations. If you are interested in licensing the course for broadcast use, contact us for a quote.

Train the Trainer FAQs

HOW LONG IS THE COURSE?

Learners go at their own pace, but the online trainer training courses typically take about three hours to complete. Quiz questions along the way prepare learners for the written exam at the end.

HOW DO I GET MY CERTIFICATE?

Once you have completed the course and passed the exam, you will have immediate electronic access to your test, a full-sized certificate, and a checklist you can use for the practical hand-on portion of the training. Simply print the certificate off for your recordkeeping needs.

You also get access to our training kit, which gives them everything they need to put training classes on as often as needed. These materials are reusable and customizable.

WHAT DOES EACH ONLINE COURSE COVER?

Every course varies slightly, but generally speaking, each heavy machinery course covers the following:

  • Overview of the course/introduction to the equipment
  • Anatomy, including pre-shift inspections
  • Stability principles
  • Common hazards and how to eliminate or mitigate them
  • Accident profiles
  • Safe operations
  • Rigging and hand signals (for crane courses only)

Our awareness courses generally cover these topics:

  • Overview of the course/Introduction to the hazard
  • Controls
  • Safe operations
  • Accident Profiles
  • ARE THESE COURSES OSHA-COMPLIANT?

    Remember, just because a course or program is OSHA-compliant it does not necessarily mean a company as a whole will be compliant or avoid citation if they were to be audited by OSHA. There is so much more that goes into collective company compliance with OSHA. For example, employees must be observed applying in the field what they learned in the classroom. This observation or evaluation should be done by trainers, supervisors, or other designated competent persons. For ultimate compliance, trainers or employers should be completing tasks such as:

    • Addressing any gaps in the training with your crew
    • Discussing work- or site-specific hazards
    • Safety principles specific to your work situation
    • Creating and enforcing written safety programs
    • Providing training
    • Performing regular inspections and risk assessments.

    DOES THIS COURSE CERTIFY OR QUALIFY ME?

    There is a lot of confusion among operators and even employers about what it means to be certified or qualified. Simply put, no, a course does not certify anyone, only an employer does. It is the employer’s responsibility to make sure an employee is properly trained; that means it is also their responsibility to say when the employee is “certified,” “qualified,” or “competent.” Our eLearning courses are just a tool to help them in doing so.

    WILL CERTIFICATION HELP ME GET A JOB?

    This will depend on the employer (see “Does this Course Certify Me?”). Remember, it is the employer’s responsibility to see that you are trained; if there is ever an accident, it is they who will have to prove to OSHA that they trained you sufficiently. While some smaller businesses may simply accept your certificate and a copy of your test, more often than not you will be required to go through their own training program. This is their right have you do so. It is their further responsibility to train you in accordance with the job, site, equipment, etc.

    That being, we have fielded many calls from potential employers who wanted to learn more about the classroom portion of the training we offer. After hearing our explanation, they accepted the online class as satisfying the classroom portion of the required training and proceeded to do their own practical.

    ARE ELEARNING COURSES KEPT UP TO DATE WITH OSHA STANDARDS?

    Our online courses are regularly audited and updated to ensure they remain compliant with the latest standards and regulations. However, if you purchase any of our online courses outright, it is your responsibility to update the courses in accordance with the new/updated standard.

    HOW MANY PEOPLE CAN USE THIS COURSE?

    When a course is assigned to an employee, only that employee can take the course. There are many reasons for this, but most importantly the course is designed to train that one employee, in accordance with OSHA regulations. Also, there is a final written exam at the end that will be linked to the trainee assigned. OSHA requires proof of training and if multiple people were to sit in on that one course, they would not get credit for taking it.

    CAN I PLAY THE COURSE FOR SEVERAL EMPLOYEES AT THE SAME TIME?

    Again, having a group of employees taking the same course and exam does not give them the proof of training OSHA requires (a certificate). That being said, we do offer a group training option with our eLearning courses. Please contact us for more information on how to set that up.

    CAN I CUSTOMIZE THE COURSE?

    Your company’s learning portal can be completely customized for your employees including colors and logo. Additionally, if you purchase our courses outright to be used on your own company LMS (learning management system), you also get the right to rebuild them and customize them to meet your own needs. If you have iSpring, which we use to build our courses, customization is even easier.

    ARE SCORM/API OPTIONS AVAILABLE FOR USE ON OUR OWN COMPANY LMS?

    All our online courses are designed to be SCORM-compatible and can be easily uploaded to your company’s current SCORM-friendly LMS. You can license their use annually or purchase them outright. Licensing or purchasing them outright does not, however, give you the right to resell or distribute our courses to parties other than those whom you are training.

    IF WE PURCHASE THE COURSE FOR OUR LMS OR BUY A LICENSE, CAN YOU CUSTOMIZE THEM FOR US?

    We are happy to customize any of our eLearning courses to suit our customers’ needs. Pricing depends on the extent of customization requested. Please contact us for a quote.

    "Stop training the hard way. Do it the Hard Hat Training way instead!"
    — Arthur Lee, CEO