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Workplace Civility Training & Certification

What do we offer? Whether you want workplace civility training and certification in as little as two hours with our online training or a more robust, customizable option like you get with our DIY training kits or on-site training, we can help you get the workplace civility training you want in the way you want it and at a price you can afford.

What are my options for workplace civility training?

Training Kits

The kit is for those who want to do the training themselves. It's a workplace civility training powerpoint presentation used to train any number of people, at one time, in one location. If you need to train a trainer to use the kit we offer a train the trainer course.

Online Training

Online workplace civility training is for those who prefer self-paced training from anywhere or for employers who need to assign employees courses and monitor their progress. Online training is eligible for bulk pricing discounts (for 16+ trainees).

Train the Trainer

Train the trainer courses are online and meant to certify a single individual to use the training kit to train others. The kit is included with the train the trainer online course for no additional cost and is reusable. Results in a lifetime certification.

Onsite Training

Onsite training is for companies looking for hands-on training on your own equipment at your location. We come to you (from Rexburg, Idaho) so travel expenses are included, because of this onsite training is best for groups of at least 5-10+ trainees.

What's in the Workplace Civility Training Course?

Our Civility in the Workplace training course discusses topics including respect, harassment, bullying, workplace culture, recourse, and more.

This presentation includes intermittent practice quiz questions to prepare for the final written exam included with the course. In addition to the written exam, this course also includes a checklist for employers to use when administering a practical exam as required by OSHA.

Though you will still need to familiarize yourself with all other applicable federal, state, and local standards, this training encompasses the following laws and regulations:

  • Encompasses these U.S. Standards
  • Civil Rights Act, Title VII SEC. 2000e-2.703

  • Section 5(a)(1) General Duty Clause

  • Americans with Disabilities Act

  • OSHA Act of 1970 Section 11(c)

  • Title 29 Parts 1604-1606

  • The Age Discrimination in Employment Act of 1967

  • Encompasses these Canada Standards
  • Canadian Human Rights Act Part 3(1)

  • Canadian Human Rights Act Part 14

  • Canadian Multiculturalism Act

Why do I need workplace civility training?

While OSHA doesn’t have a specific standards for workplace civility, harassment, or discrimination. However, under the General Duty Clause, Section 5(a)(1) of the Occupational Safety and Health Act (OSHA) of 1970, employers are required to provide a workplace that "is free from recognizable hazards that are causing or likely to cause death or serious harm to employees."

This means employers have a legal and ethical obligation to promote a work environment that is free from discrimination and aggressive behaviors in any form. You and your coworkers have the right to work in an atmosphere that promotes the safety, equality, and well-being of all.

  • Did You Know?

  • 45% of all harassment complaints to the EEOC allege harassment on the basis of gender.

  • The EEOC recovers an estimated $164.5 million each year for harassment charges.

  • About 300 workplace suicides occur every year. (Source: Bureau of Labor and Statistics)

Browse our other available trainings:

Workplace Civility FAQs

Q: Why should we provide civility training at our company?

A: Incivility impairs productivity, decreases motivation, and disrupts employees’ cognitive abilities and overall wellbeing. Even just witnessing incivility in the workplace can negatively impact a worker’s performance and creativity. In short, happier employees are more productive employees.

Q: What is civility?

A: Simply put, civility means being polite and courteous. If you want to take it a little further, it is learning and utilizing healthy communication techniques and treating others not only how you would like to be treated but as THEY would like to be treated.

Q: How can I make my workplace more civil?

A: Use good manners and be polite. Strive to understand your coworkers or those around you. Keep a positive attitude; don’t allow your job or life in general make you jaded. Find common ground with your coworkers; make an effort to find three things you have in common with each one.

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