What do we offer? Whether you want workplace civility training and certification in as little as two hours with our online training or a more robust, customizable option like you get with our DIY training kits or on-site training, we can help you get the workplace civility training you want in the way you want it and at a price you can afford.
Our Civility in the Workplace training course discusses topics including respect, harassment, bullying, workplace culture, recourse, and more.
This presentation includes intermittent practice quiz questions to prepare for the final written exam included with the course. In addition to the written exam, this course also includes a checklist for employers to use when administering a practical exam as required by OSHA.
Though you will still need to familiarize yourself with all other applicable federal, state, and local standards, this training encompasses the following laws and regulations:
While OSHA doesn’t have a specific standards for workplace civility, harassment, or discrimination. However, under the General Duty Clause, Section 5(a)(1) of the Occupational Safety and Health Act (OSHA) of 1970, employers are required to provide a workplace that "is free from recognizable hazards that are causing or likely to cause death or serious harm to employees."
This means employers have a legal and ethical obligation to promote a work environment that is free from discrimination and aggressive behaviors in any form. You and your coworkers have the right to work in an atmosphere that promotes the safety, equality, and well-being of all.
A: Incivility impairs productivity, decreases motivation, and disrupts employees’ cognitive abilities and overall wellbeing. Even just witnessing incivility in the workplace can negatively impact a worker’s performance and creativity. In short, happier employees are more productive employees.
A: Simply put, civility means being polite and courteous. If you want to take it a little further, it is learning and utilizing healthy communication techniques and treating others not only how you would like to be treated but as THEY would like to be treated.
A: Use good manners and be polite. Strive to understand your coworkers or those around you. Keep a positive attitude; don’t allow your job or life in general make you jaded. Find common ground with your coworkers; make an effort to find three things you have in common with each one.